LG IMS Keeps Stopping Error: Quick Fixes and Solutions

Luke Keith

grey LG Android smartphone with black smartphone case on grey textile

Many LG phone users have reported encountering an error message that reads “LG IMS keeps stopping” or “LG IMS has stopped.” This error occurs when there is a problem with the IMS service on the phone. IMS refers to IP Multimedia Subsystem, which is a crucial service that enables your phone to make calls and send texts over 4G LTE and 5G networks. Some of the most common causes of this error include outdated LG IMS app or operating system (OS), which may not work well together.

This can cause the error message to pop up.To fix this issue, users should begin by checking for system updates on their phones and making sure that everything is up to date. They can also try resetting the app or clearing the cache. If these steps do not resolve the problem, seeking assistance from LG support is the next step. This will help users to get back to using their phones without the frustrating error message.

Troubleshooting the “LG IMS Keeps Stopping” Error on Your Phone

This annoying error message can disrupt your LG phone’s functionality, especially features like VoLTE (Voice over LTE) and Wi-Fi calling. But don’t worry, here’s a breakdown of possible solutions to get you back on track.

Understanding the LG IMS Error

The “LG IMS Keeps Stopping” error usually stems from issues with the LG IMS (IP Multimedia Subsystem) app, a system component responsible for managing communication services. Several factors can trigger this error, including software glitches, outdated systems, or conflicts with other apps.

Simple Fixes to Try First

Here are some easy steps to tackle the error:

  • Restart Your Phone: This age-old trick often resolves minor software hiccups.
  • Clear App Cache and Data: Go to Settings > Apps & notifications > App info > Show system > com.lge.ims.rcsprovider. Then, clear the cache and data.
  • Update Your System: Ensure your LG phone’s software is up-to-date. Go to Settings > System > Update center to check for updates.

More Advanced Solutions

If the basic fixes don’t work, try these:

SolutionInstructions
Disable VoLTE/Wi-Fi CallingDial ##277634#*# (Field Test) > Modem Settings > Toggle VoLTE/Wi-Fi Calling off. This might resolve the error, but you’ll lose those features.
Reset App PreferencesGo to Settings > Apps & notifications > App info > 3-dot menu > Reset app preferences. This resets app permissions and might help if the error is due to app conflicts.
Factory Reset (Last Resort)Back up your data first! This will erase all data on your phone, so use it only if other methods fail. Go to Settings > System > Reset options > Erase all data (factory reset).

Additional Tips

  • Check for Carrier Updates: Some carriers, like T-Mobile, have released specific updates to address the LG IMS issue. Check your carrier’s website or app for updates.
  • Seek Professional Help: If the error persists, contact your carrier or LG support for further assistance. They might have additional troubleshooting steps or solutions.

Understanding the LG IMS Error

The “LG IMS Error” is a problem that can make LG phones stop working right. It stops your phone from doing important things, like calling or texting.

Exploring the Cause of ‘LG IMS Keeps Stopping’

The LG IMS keeps stopping error mostly happens because of a bug. This bug can be because the IMS system app or the phone’s operating system (OS) is out of date. When these don’t match, the phone’s IMS keeps failing. The LG IMS is big for your phone because it helps with calling and texting over 4G LTE and 5G networks.

Impact on Smartphone Usability and Connectivity

This error can make the LG phone almost unusable. It affects the main jobs of your smartphone which are calling and connecting with others. When LG IMS stops, your phone can’t do what it should. It makes your smartphone a lot less useful because you rely on it every day to talk and share with people.

Troubleshooting and Resolving the Error

When you get the ‘LG IMS has stopped’ error, it means something is wrong with the app that helps your phone make calls and send texts. This section will guide you through quick fixes and lasting solutions.

Immediate Steps to Mitigate the Error

Turn on Airplane Mode. This stops the error for now.

  • Go to Settings.
  • Tap App Info.
  • Tap Show System.
  • Find com.lge.ims.rcsprovider.

Now, do these:

  • Tap Force Stop.
  • Clear Cache and Storage.

Another step is to restart your phone. This can refresh the system and stop the error for a bit.

Long-Term Solutions for LG IMS Issues

For a lasting fix, check for updates. Updates can fix bugs that cause errors.

  • Look for System Update in your phone’s settings.
  • Install any updates for your LG phone and the IMS app.

If the problem stays, try a Factory Reset. First, back up your important stuff. Then:

  • Tap Settings.
  • Go to System.
  • Choose Reset options.
  • Select Factory Reset.

Remember, a factory reset erases all data on your phone. Only use it as a last resort. If these steps don’t work, call Customer Support or visit a store for help. They can check your phone or SIM card to see what’s wrong.

Frequently Asked Questions

This section covers common issues and solutions about the LG IMS error that stops the app on LG devices.

How can I fix the ‘IMS service keeps stopping’ error on my LG device?

You can try clearing the app cache and data for the LG IMS service. Another step is to update your LG phone’s OS and the LG IMS app to the latest version.

What steps should I take if the LG IMS error appears after a software update?

After an update, restart your phone. If the error continues, a factory reset may help. Remember to back up your data first.

Why does the ‘LG IMS has stopped’ message keep popping up on my phone?

The ‘LG IMS has stopped’ message may appear if the app is outdated or there is a conflict with the phone’s software.

What causes the LG IMS service to stop unexpectedly on Android devices?

Outdated apps or system software can cause the LG IMS service to stop. Incompatibility between the app and your device’s OS might be the issue.

How do I enable the IMS service on my LG smartphone?

Look for the LG IMS app in your phone’s settings. Open the app info and check if you can enable it from there.

What is the purpose of the IMS application on LG phones?

The IMS app lets LG phones make calls and send texts over 4G LTE and 5G networks. It is essential for your phone’s communication abilities.