Do I Have To Fix My iPhone Screen Before Trade-In?

Doug Knight

Broken Phone Screen

In most cases, yes. Carriers will require your screen be in working order before allowing you to trade it in for a new or upgraded phone model. The condition of the device is a really important factor in trade-ins and many times the in-store staff can’t accept anything with a crack on it. Other companies may give you a lower trade-in value for a phone with a cracked screen – and that value could be MUCH lower because of how expensive a screen repair is.

It’s usually a good idea to talk to the store staff in your are where you’re trying to trade it in for advice. Usually they’ll help you either get the phone fixed or give you alternate advice on what the most cost effective course of action would be. As a reminder, you should also back up your data ASAP when dealing with a cracked screen because you never really know if it could totally fail and brick your phone.

Should I Get My iPhone Fixed First?

Whether you’re upgrading to the latest iPhone or want some cash for your old device, trade-ins are a convenient option. But a cracked or damaged screen could eat into the amount you get back. So, is fixing your iPhone screen truly necessary before you trade it in?

Understanding Trade-In Value

Trade-in offers typically depend on a few key factors:

  • Device Model and Age: Newer, more sought-after iPhones naturally get higher valuations.
  • Storage Capacity: Expect more value with greater storage options (e.g., 256GB vs. 64GB).
  • Overall Condition: This is crucial. Trade-in programs look for functional devices with minimal wear and tear.
  • Carrier/Trade-in Partner: Different companies offer varying valuations for the same device.

Cracked Screens and Decreased Value

A damaged screen is usually classified as noticeable cosmetic damage. This will nearly always result in a lower trade-in value. Why? Here’s what trade-in partners consider:

  • Resale Potential: Pristine devices get sold faster and for more money. Damaged ones need repairs, reducing the profit margin.
  • Repair Costs: Partners factor in the cost to fix the screen before resale, impacting what they offer you.
  • Functionality: Severe cracks can hinder touch responsiveness, potentially indicating more internal damage.

Repair vs. Trade-In: Weighing the Costs

Wondering if repairs are worth it? Here’s a breakdown:

FactorRepair ScreenTrade-In As-Is
Trade-In ValuePotentially higher valueLower value
CostRepair expenses upfrontNo out-of-pocket costs
TimeWait for repairsInstant process

Important: Get repair quotes from reputable sources (Apple, authorized repair centers) and compare them to estimated trade-in values for your iPhone (with and without the damage).

When Repairs Might Make Sense:

  • Minor Damage: Hairline cracks or small chips might be less costly to fix than the hit you’ll take on trade-in.
  • High-Value iPhones: Repairs can be worthwhile if your model still commands a premium.
  • DIY Skills: If you’re comfortable with DIY repairs, you could significantly lower costs.

When Repairs Might Not Make Sense:

  • Significant Damage: Extensive cracks, unresponsiveness, or display issues suggest more problems. Repair costs could outweigh trade-in value.
  • Older iPhones: The low trade-in value might not justify the repair expense for older models.
  • Limited Time: If you need an upgrade quickly, trade-in as-is might be the faster option.

Key Takeaways

  • Screen condition impacts trade-in value but fixing it is optional.
  • Preparation for trade-in should include data backup and device reset.
  • Weigh repair costs against potential value increase before trading in.

Preparing Your iPhone for Trade-In

When you decide to trade in your iPhone, taking a few steps can ensure that your personal information stays secure and the device is ready for its next owner. Covering these basics helps protect your privacy and can improve the value of your trade-in.

Backing Up Your Data

Before you part with your iPhone, make sure to back up all your photos, contacts, apps, and documents. You can back up your data through iCloud or iTunes. iCloud backups can be done by going into your iPhone’s Settings, tapping on your Apple ID, then selecting iCloud > iCloud Backup > Back Up Now. For iTunes, connect your iPhone to a computer, open iTunes, select your device, and click on ‘Back Up Now’.

Reset and Erase Personal Information

To erase all personal information from your iPhone, go back to Settings and tap on General > Reset > Erase All Content and Settings. This action will remove everything and reset the phone to its original state. If you have activated Find My iPhone, the Activation Lock will also be turned off once you erase your iPhone. Remember to sign out of your Apple ID before erasing to remove your account from the phone.

Unpairing Devices and Disabling Services

Before trading in, unpair your Apple Watch and other devices connected to your iPhone. To unpair an Apple Watch, keep it close to your iPhone and open the Watch app. Go to My Watch > your watch > Unpair Apple Watch. Then, enter your Apple ID password if required. Also, turn off services like iMessage, FaceTime, and Game Center by signing out of your Apple ID under the Messages and FaceTime settings. Don’t forget to remove your SIM card and any attached screen protectors or cases as they won’t be needed for the trade-in.

Evaluating Trade-In Options and Conditions

When planning to trade in your iPhone, it’s important to assess the phone’s condition, understand how trade-in values are determined, and explore alternative trade-in options outside of Apple’s official program. Each of these factors influences the credit you can receive towards a new purchase or recycling options if the device isn’t eligible for credit.

Assessing the Condition of Your iPhone

To start, examine your iPhone’s overall condition. Check for any hardware issues like a cracked screen, which can significantly lower the trade-in value. Apple’s trade-in program considers factors like battery health and whether the device turns on. If you’re using screen protectors, remove them as their condition won’t affect the trade-in value. The goal is to present your iPhone in the best possible light while being honest about its physical state.

Understanding Trade-In Valuation

The value of your iPhone trade-in will hinge on its model and condition. Carriers and Apple will give credit for devices that are in good condition. For example, a functional screen without cracks and a battery that holds charge are more likely to get you closer to the maximum offer. However, for iPhones with broken screens, some carriers may offer promotions allowing trade-ins in any condition, typically around new product launches.

Options Beyond Apple’s Trade-In Program

If you choose not to trade in through Apple or a carrier, there are third-party options like Swappa or eBay. These platforms might offer a better return for your device, especially if it’s in great condition. Ups and mail in options are available for convenience, and if your iPhone is not eligible for trade-in, you can also consider recycling it through a reputable service to ensure it’s handled safely for the environment.

Frequently Asked Questions

When considering a trade-in for your iPhone, understanding how screen condition affects your options is key. Here are some specific questions to guide you through the process.

Is it necessary to repair a cracked iPhone screen prior to a trade-in?

Most trade-ins require an intact screen. Carriers often give credit only for functional screens unless there is a special ‘Any Condition’ offer.

Will a third-party screen replacement affect my iPhone’s trade-in eligibility?

Trade-in programs typically accept iPhones with third-party screens. However, the value might be less compared to a device with its original screen intact.

Can an iPhone with a broken screen still qualify for a trade-in program?

Certain promotions may allow trade-ins of iPhones with damaged screens. These are exceptions and not the standard policy.

Does the presence of a non-original screen on my iPhone impact its trade-in value?

Yes. iPhones that have non-original screens usually have a lower trade value than those with original screens.

Are there any conditions where a damaged iPhone may still be traded in?

Some trade-in programs might offer credit for an iPhone in any condition, but this type of promotion is uncommon.

How does repairing my iPhone affect its trade-in appraisal?

Repairing your iPhone, especially the screen, can significantly increase the trade-in appraisal. A functional screen is preferred for trade-ins.