Pokémon GO Plus, the popular accessory for Pokémon GO players, is designed to enhance the gaming experience. However, many users face issues with the device not connecting properly. This article aims to provide straightforward solutions to this common problem.
Troubleshooting Your Pokémon GO Plus Connection
The Pokémon GO Plus is a handy accessory that lets you catch Pokémon and spin PokéStops without constantly checking your phone. But sometimes, getting it to connect can be a bit tricky. If you’re having trouble connecting your Pokémon GO Plus, here’s a breakdown of common issues and how to fix them:
1. The Basics
- Bluetooth is On: Make absolutely sure Bluetooth is enabled on your phone. Seems obvious, but it’s easy to overlook!
- Phone Compatibility: Double-check that your phone model is compatible with the Pokémon GO Plus. Older or less common devices might have compatibility issues. You can find a list of compatible devices on the official Pokémon GO support website.
- App Permissions: Ensure Pokémon GO has the necessary permissions to access Bluetooth. You can usually check this in your phone’s settings under “Apps” or “Applications.”
- Battery Life: Make sure your Pokémon GO Plus has a fresh battery. A low battery can cause connection problems.
2. In-App Troubleshooting
- Remove and Re-add: In the Pokémon GO app, go to Settings > Pokémon GO Plus. Tap the name of your device to remove it, then try re-pairing it.
- ‘Forget’ the Device: Go to your phone’s Bluetooth settings and “forget” or “unpair” the Pokémon GO Plus. Then, try connecting it again through the Pokémon GO app.
- Restart Everything: Restart your phone and your Pokémon GO Plus (by removing and reinserting the battery). This can often resolve minor software glitches.
3. Connection Quirks
- Distance: Stay within range of your phone. The Pokémon GO Plus has a limited Bluetooth range, so keep it relatively close to your device.
- Interference: Other Bluetooth devices or wireless signals can sometimes interfere. Try minimizing interference by turning off other Bluetooth devices or moving away from potential sources of interference.
- Pokémon GO Plus Button: Make sure you’re pressing the button on the Pokémon GO Plus correctly when attempting to connect or interact with PokéStops and Pokémon.
4. Advanced Steps
- App Updates: Ensure you have the latest version of the Pokémon GO app installed. Updates often include bug fixes that can resolve connection issues.
- Phone Software Updates: Keep your phone’s operating system up to date. Software updates can improve Bluetooth performance and compatibility.
- Reinstall the App: If all else fails, try uninstalling and reinstalling the Pokémon GO app. Just make sure you have your game account backed up before doing so.
5. Still Not Working?
If you’ve exhausted all troubleshooting steps and your Pokémon GO Plus still won’t connect, it might be time to:
- Contact Niantic Support: Niantic, the developer of Pokémon GO, has a support website and help resources that might offer specific solutions.
- Check Online Forums: Search online forums and communities for similar issues. Other users may have encountered and solved the same problem.
- Consider Hardware Issues: In rare cases, there might be a hardware problem with your Pokémon GO Plus. If you suspect this, you might need to contact the retailer or manufacturer for assistance.
Pokémon GO Plus Step Table
Having trouble connecting your Pokémon GO Plus to the Pokémon GO app? This troubleshooting guide will help you diagnose and fix the issue in no time.
Pokemon Go Connection Issues: Troubleshooting
| Troubleshooting Step | Potential Cause | Solution |
|---|---|---|
| Basic Checks | – Bluetooth disabled on phone – Pokémon GO app not running – Low battery on Pokémon GO Plus | – Enable Bluetooth on your phone – Open the Pokémon GO app – Replace the battery in your Pokémon GO Plus |
| Connection Issues | – Pokémon GO Plus already paired with another device – Interference from other Bluetooth devices | – Unpair the Pokémon GO Plus from the other device – Move away from other Bluetooth devices or turn them off |
| App Issues | – Outdated Pokémon GO app – Corrupted app data | – Update the Pokémon GO app to the latest version – Uninstall and reinstall the Pokémon GO app |
| Device Issues | – Faulty Pokémon GO Plus – Software glitch on Pokémon GO Plus | – Try connecting the Pokémon GO Plus to a different phone – Factory reset the Pokémon GO Plus (press and hold the button for 5 seconds twice) |
| Advanced Troubleshooting | – Check your phone’s compatibility with Pokémon GO Plus – Reset network settings on your phone | – Consult the Pokémon GO Plus compatibility list – Refer to your phone’s manual for network reset instructions |
Additional Tips:
- Make sure your phone and Pokémon GO Plus are within range of each other (about 30 meters).
- Close any other apps that might be using Bluetooth.
- Restart your phone and Pokémon GO app.
- If none of these steps work, contact Niantic Support for further assistance.
Understanding the Issue
The primary issue with Pokémon GO Plus is connectivity. This problem can stem from various factors like Bluetooth issues, battery problems, or glitches within the app itself.
Troubleshooting Steps
- Check Bluetooth Compatibility: Ensure your smartphone supports Bluetooth® LE and that Bluetooth is enabled. Pokémon GO Plus troubleshooting suggests this as the first step.
- Restart Your Device: Sometimes, a simple restart can solve the issue. Turn off your phone and Pokémon GO Plus, then restart both.
- Battery Check: A drained battery in the Pokémon GO Plus can cause connectivity issues. Replace the battery if needed.
- App Issues: Ensure that the Pokémon GO app is up to date. Outdated versions might have compatibility issues with the Pokémon GO Plus device.
- Re-pairing the Device: Remove the Pokémon GO Plus from the list of connected devices in your phone’s Bluetooth settings and the Pokémon GO app. Then, try re-pairing it.
- Factory Reset: As a last resort, you can factory reset the Pokémon GO Plus. Hold the button on the back and press the top button simultaneously until you feel a small vibrate.
FAQs
What Should I Do If My Pokémon GO Plus Won’t Connect to My Phone?
If your Pokémon GO Plus is not connecting, start by checking your phone’s Bluetooth settings. Ensure your phone supports Bluetooth LE and that Bluetooth is active. Sometimes, a simple restart of both your phone and the Pokémon GO Plus device can resolve the issue. If it doesn’t work, try removing the Pokémon GO Plus from your phone’s Bluetooth devices and pair it again.
How Do I Know If My Pokémon GO Plus Battery Needs Replacement?
A common sign that your Pokémon GO Plus battery is low is inconsistent connectivity or the device failing to connect at all. Typically, the LED on the Pokémon GO Plus will flash red when the battery is low. Replacing the battery is a straightforward process, and it often resolves most connectivity issues.
Can a Software Update Affect My Pokémon GO Plus Connectivity?
Yes, software updates on your smartphone or updates to the Pokémon GO app can affect connectivity. Always ensure that your phone’s operating system and the Pokémon GO app are updated to the latest version. Sometimes, new updates are released specifically to address connectivity issues with devices like Pokémon GO Plus.
