PSVR1 Troubleshooting: Common Problems and How to Fix Them

Dianne Fong

PSVR1

PlayStation VR (PSVR1) is still a capable and fun virtual reality headset, but as the hardware ages, users can encounter setup issues, tracking problems, display errors, or audio glitches. This guide covers the most common PSVR1 problems and provides clear, step‑by‑step solutions to get you back into VR.


Before You Start: Quick Checklist

Before diving into specific fixes, check the basics:

  • ✅ PS4 or PS5 system software is up to date
  • ✅ PSVR Processor Unit is powered on
  • ✅ All cables are firmly connected
  • ✅ Camera lens is clean
  • ✅ Play area is well‑lit (but not overly bright)

Many issues are caused by loose cables or camera placement.


PSVR Headset Not Turning On

Symptoms

  • No lights on the headset
  • Black screen
  • Processor Unit light off

Fixes

  1. Confirm the Processor Unit power cable is plugged in
  2. Check the HDMI IN/OUT connections
  3. Try a different power outlet
  4. Power cycle:
    • Turn off PS4/PS5
    • Unplug PSVR for 30 seconds
    • Reconnect and restart

If the Processor Unit light stays red, reseat all cables.


Black Screen in Headset

Common Causes

  • Incorrect HDMI order
  • HDCP handshake issues
  • Wrong TV input

Fixes

  • Make sure HDMI cables are connected:
    • Console → Processor Unit → TV
  • Disable HDCP (Settings → System → HDCP)
  • Turn on the TV before starting the console
  • Try a different HDMI cable

Tracking Issues or Drifting

Symptoms

  • Headset jumps or drifts
  • Controllers lose position
  • VR view shakes

Fixes

  • Place PlayStation Camera at eye level, 5–7 feet away
  • Remove reflective surfaces (mirrors, windows)
  • Reduce background lighting behind you
  • Recalibrate:
    • Settings → Devices → PlayStation VR → Adjust Tracking Lights

✅ Wear darker clothing for better contrast.


Move Controllers Not Tracking Properly

Fixes

  • Fully charge controllers
  • Reset controllers using the rear pinhole
  • Pair again via USB cable
  • Recalibrate in VR settings
  • Avoid bright lights or sunlight

💡 Different controller colors may track better depending on room lighting.


Image Blurry or Out of Focus

Causes

  • Headset not positioned correctly
  • Dirty lenses
  • IPD misalignment

Fixes

  • Adjust headset:
    • Tighten headband
    • Move visor closer to eyes
  • Clean lenses with a microfiber cloth
  • Set IPD:
    • Settings → Devices → PlayStation VR → Measure Eye Distance

Audio Issues (No Sound or Mic Not Working)

Fixes

  • Ensure headphones are plugged into the headset
  • Check audio output:
    • Settings → Sound → Audio Output
  • Restart the console
  • Try different headphones
  • Check mute settings on the inline remote

PSVR Camera Not Detected

Fixes

  • Unplug and reconnect the camera
  • Try a different USB port
  • Restart the console
  • Update system software

⚠️ PS5 users must use the official PS Camera Adapter.


Games Not Launching in VR Mode

Fixes

  • Confirm the game supports PSVR
  • Update the game
  • Turn on PSVR before launching the game
  • Restart the console
  • Reinstall the game if needed

Frequent Disconnects or Flickering Screen

Possible Causes

  • Faulty HDMI cable
  • Overheating Processor Unit
  • Loose connections

Fixes

  • Replace HDMI cables
  • Ensure good ventilation
  • Keep Processor Unit on a hard, open surface
  • Avoid cable tension

When to Consider Hardware Failure

If you still experience issues after troubleshooting, the problem may be hardware‑related.

Signs of Hardware Failure

  • Persistent black screen
  • Flickering despite cable replacement
  • Tracking lights not illuminating
  • Processor Unit overheating

At this stage, repair or replacement may be the only solution.


Maintenance Tips to Prevent Issues

  • Store headset in a dust‑free area
  • Avoid direct sunlight on lenses
  • Coil cables loosely
  • Clean camera and lenses regularly

Quick Troubleshooting Table

IssueMost Likely Fix
Headset won’t turn onReseat cables, power cycle
Black screenCheck HDMI order, disable HDCP
Tracking driftAdjust camera, reduce lighting
Blurry imageAdjust fit, set IPD
No audioCheck headset connection
Camera not detectedReconnect, update software

Final Thoughts

PSVR1 may be older hardware, but with proper setup and maintenance, it can still deliver great VR experiences. Most problems come down to camera positioning, lighting, or cable connections, and are fixable in minutes.