Resetting your Synology router can solve many network issues. It’s a simple process that can refresh your device’s settings and potentially fix connectivity problems. You can reset your Synology router by using either a soft reset or a hard reset, depending on your needs.
A soft reset keeps your custom settings intact while a hard reset erases all configurations. Soft resets are useful for minor issues, while hard resets help with forgotten passwords or major network problems.
Before resetting, try rebooting your router first. If that doesn’t work, choose the reset method that fits your situation. Remember to back up your settings if possible before a hard reset.
| Reset Type | What It Does | When to Use |
|---|---|---|
| Soft Reset | Restarts router, keeps settings | Minor issues |
| Hard Reset | Erases all settings | Major problems, forgotten passwords |
Understanding Your Synology Router
Synology routers offer powerful features and an intuitive interface. The RT2600ac and MR2200ac models run on the Synology Router Management (SRM) operating system, providing a seamless user experience.
Synology Router Models: RT2600ac and MR2200ac
The RT2600ac is Synology’s flagship router. It boasts dual-band Wi-Fi with speeds up to 2.53Gbps. This model features four Gigabit LAN ports and one WAN port. You’ll find two USB ports for connecting external devices.
The MR2200ac is a mesh router designed for whole-home coverage. It can work alone or pair with other units to expand your network. This model offers tri-band Wi-Fi with speeds up to 2.13Gbps. It has one Gigabit LAN port and one WAN port.
Both routers support MU-MIMO technology for efficient data transmission to multiple devices.
The Synology Router Management (SRM) Operating System
SRM is the brain of your Synology router. It provides a user-friendly interface similar to a desktop operating system. You can access SRM through a web browser on any connected device.
Key features of SRM include:
- Network control center
- Parental controls
- Traffic monitoring
- VPN setup
- Firewall management
SRM also allows you to install add-on packages to enhance your router’s functionality. These packages can add features like intrusion prevention, DNS-based content filtering, and more.
| Feature | RT2600ac | MR2200ac |
|---|---|---|
| Wi-Fi Type | Dual-band | Tri-band |
| Max Speed | 2.53Gbps | 2.13Gbps |
| LAN Ports | 4 | 1 |
| USB Ports | 2 | 1 |
Preparing for Reset
Before resetting your Synology router, take a few key steps to ensure a smooth process. This preparation will help you quickly restore your network after the reset.
Backup Your Network Settings
Backing up your network settings is crucial before resetting your Synology router. Open the Synology Router Manager (SRM) interface. Navigate to the Control Panel. Select the Backup & Restore option. Click “Back up settings” and choose a location to save the file.
Make sure to save the backup file to a secure location. You’ll need it later to restore your settings. Note down your Wi-Fi network names and passwords. Record any custom DNS settings or port forwarding rules you’ve set up.
Consider taking screenshots of important configuration pages. This can serve as a quick reference when reconfiguring your router after the reset.
Locating the Reset Button
Finding the reset button on your Synology router is straightforward. Look for a small, recessed button labeled “RESET” on the back or bottom of the device. You might need a paperclip or similar thin object to press it.
For the RT1900ac and RT2600ac models, the reset button is on the back panel. On the MR2200ac, it’s located on the bottom. Check your router’s user guide for the exact location if you’re unsure.
Keep in mind there are two types of resets: soft and hard. A soft reset preserves your settings. A hard reset erases everything. Make sure you know which type you need before proceeding.
| Reset Type | Button Press Duration | Result |
|---|---|---|
| Soft Reset | 4 seconds | Reboots router, keeps settings |
| Hard Reset | 10 seconds | Erases all settings |
Reset Procedures
Resetting your Synology router can solve various issues and restore functionality. There are two main reset options available, each serving different purposes.
Soft Reset: Restore Administration Settings
A soft reset allows you to regain access to your Synology router without erasing your configuration. This method is useful if you’ve forgotten your admin password. To perform a soft reset:
- Locate the RESET button on the back of your router.
- Press and hold the button for 4 seconds.
- Release when the STATUS LED starts blinking.
The router will reboot, and you can log in using the default credentials. Your network name and password remain unchanged, preserving your existing connections.
Hard Reset: Restore Factory Default Settings
A hard reset erases all settings and returns your router to its original state. Use this option if you’re experiencing persistent issues or want to start fresh. To perform a hard reset:
- Find the RESET button on your router’s rear panel.
- Press and hold for 10 seconds.
- Release when the STATUS LED flashes rapidly.
Your router will reboot and restore factory defaults. You’ll need to set up your network from scratch, including creating a new admin password and configuring your Wi-Fi settings.
| Reset Type | Duration | Result |
|---|---|---|
| Soft Reset | 4 seconds | Restores admin access |
| Hard Reset | 10 seconds | Factory default settings |
Choose the appropriate reset method based on your needs. A soft reset is less disruptive, while a hard reset offers a clean slate for troubleshooting.
Post-Reset Setup
After resetting your Synology router you’ll need to reconfigure it. This process involves using Synology Assistant and reapplying your system settings.
Using Synology Assistant for Reconfiguration
Download Synology Assistant for your operating system. Install and run the application. It will detect your router on the network.
Double-click your router in the list. A login window will appear. Enter the default username “admin” and leave the password blank. Click Sign In.
Synology Assistant will guide you through initial setup. Follow the on-screen prompts to:
- Set a new admin password
- Configure your internet connection
- Set up your Wi-Fi network
Take care to choose a strong password. Use a mix of uppercase and lowercase letters numbers and symbols.
Reapplying System Settings
After basic setup you’ll need to reapply your custom settings. This includes:
- Network configuration
- Firewall rules
- Port forwarding
- VPN settings
- Parental controls
Access your router’s admin panel through a web browser. The default address is usually 192.168.1.1.
Navigate to each section and input your previous settings. If you didn’t save your configuration before resetting refer to your ISP’s recommended settings.
| Setting | Typical Location |
|---|---|
| Wi-Fi | Wireless > General |
| Security | Security > Firewall |
| VPN | Network > VPN |
Remember to apply changes after modifying each section. Test your network thoroughly to ensure all services are working as expected.
Frequently Asked Questions
Resetting a Synology router can solve various issues. The process differs based on your specific needs and router model. Here are some common questions about resetting Synology routers.
What are the steps to reset a Synology router if I have forgotten the password?
If you’ve forgotten your router password, you can soft reset your Synology Router. Use a paper clip to press and hold the RESET button for 4 seconds. This will restart your router without erasing your settings.
You can also reset the admin password through the Synology Router Manager (SRM) interface. Go to the login page and click “Forgot password?” Follow the prompts to enter your router’s serial number and answer security questions.
How can I revert my Synology router to factory settings?
To revert your Synology router to factory settings, perform a hard reset. Press and hold the RESET button for about 10 seconds until the LED lights start flashing. This will erase all settings and restore the router to its original state.
You can also restore factory default settings through the SRM interface. Go to Control Panel > System > Restore Defaults and click “Restore factory default settings.”
How can I access my Synology router’s settings after a reset?
After resetting your Synology router, you can access its settings by:
- Connecting to the router’s default Wi-Fi network or via Ethernet.
- Opening a web browser and entering “router.synology.com” or “192.168.1.1” in the address bar.
- Logging in with the default username “admin” and leaving the password blank.
You’ll then be prompted to set up your router again.
What is the procedure to reset a Synology RT2600ac or RT2200ac router?
The reset procedure for Synology RT2600ac and RT2200ac routers is similar:
- Locate the RESET button on the back of the router.
- Use a paper clip to press and hold the button for 4 seconds for a soft reset.
- For a hard reset, hold the button for about 10 seconds until the LED lights flash.
Remember, a hard reset will erase all your settings.
Does performing a reset on a Synology router erase all data and configurations?
A soft reset doesn’t erase data or configurations. It simply restarts the router. A hard reset, however, erases all data and restores the entire system to default settings.
Always back up your router’s configuration before performing a hard reset if you want to restore your settings later.
How can I troubleshoot network connectivity issues with my Synology NAS after a router reset?
If you’re experiencing network connectivity issues with your Synology NAS after resetting your router:
- Check all physical connections between your NAS and router.
- Ensure your NAS and router are on the same subnet.
- Reset your NAS network settings using Synology Assistant if needed.
- Reconfigure port forwarding rules on your router for NAS access.
If issues persist, consult Synology’s support documentation or contact their customer support for further assistance.
| Reset Type | Duration | Effect |
|---|---|---|
| Soft Reset | 4 seconds | Restarts router, keeps settings |
| Hard Reset | 10 seconds | Erases all settings, factory defaults |