Resetting your Fully desk can solve many common issues with height-adjustable workstations. To reset a Fully Jarvis desk, press and hold the Fully logo on the handset for 15 seconds until the desk starts moving down. This simple process can fix problems like uneven legs or non-responsive controls.
Height-adjustable desks offer great benefits, but they can sometimes malfunction. Knowing how to reset your Fully desk is key to keeping it working smoothly. The reset procedure is quick and easy, requiring no tools or technical skills.
Here’s a quick guide to common Fully desk issues and solutions:
| Issue | Solution |
|---|---|
| Desk won’t move | Reset handset |
| Uneven legs | Perform reset |
| Display not working | Check power, then reset |
| Strange noises | Check for obstructions, reset |
Identifying Issues with Your Fully Desk
Recognizing problems with your Fully desk is crucial for quick resolution. Common issues include error codes, motor malfunctions, and sensor problems.
Troubleshooting Common Problems
Error 08 often indicates power supply or control box issues. Check your desk’s power connections and ensure the outlet works. Unplug the desk for 30 seconds, then reconnect it.
Motor issues may present as uneven movement or failure to raise/lower. Inspect the legs for obstructions. Ensure weight is evenly distributed and within the desk’s capacity.
Sensor calibration problems can cause unexpected stops. Try resetting your desk:
- Unplug the power cord
- Wait 30 seconds
- Plug it back in
- Press up and down buttons together until the desk reaches its lowest point
If these steps don’t work, check for loose cables under the desk.
When to Contact Customer Support
Contact Fully’s customer support if basic troubleshooting fails. Prepare the following information:
- Desk model
- Purchase date
- Error messages (if any)
- Detailed problem description
| Issue Type | When to Contact Support |
|---|---|
| Electrical | Burning smell, sparks |
| Mechanical | Strange noises, visible damage |
| Software | Persistent error codes |
Don’t attempt repairs on electrical components yourself. Safety should be your top priority when dealing with powered furniture.
Resetting the Fully Desk
Resetting your Fully desk can resolve many common issues. The process involves soft resets, hard resets, and sensor recalibration to restore proper functionality.
Performing a Soft Reset
A soft reset is the first step to troubleshoot your Fully desk. Begin by unplugging the desk for 20 seconds. Plug it back in and wait another 20 seconds.
Next, press and hold both the up and down buttons on the control panel. Keep them pressed until the desk reaches its lowest point or you hear a beep. This may take up to 20 seconds.
Release the buttons once complete. Press the down button again until you hear another beep or 20 seconds pass. Your desk should now be reset to its factory settings.
Conducting a Hard Reset
If a soft reset doesn’t work, try a hard reset. Start by locating the reset button on the control box under your desk.
Press and hold this button for 5-10 seconds. You may need a paperclip to reach it. Release the button when you hear a beep or see the control panel display flash.
The desk will now reset to its lowest position. This process resets the control box and clears any stored memory settings.
Re-calibrating the Desk Sensors
Sensor recalibration helps your desk accurately detect its position. Start by lowering the desk to its minimum height. Press and hold the down button for an additional 5 seconds after reaching the bottom.
Next, raise the desk to its maximum height. Hold the up button for 5 seconds after reaching the top. This process allows the sensors to relearn the desk’s range of motion.
| Reset Type | Steps | Duration |
|---|---|---|
| Soft Reset | Unplug, replug, press buttons | 1-2 minutes |
| Hard Reset | Press reset button on control box | 30 seconds |
| Recalibration | Move to min/max heights | 2-3 minutes |
If issues persist after these steps, contact Fully customer support for further assistance.
Maintaining Your Standing Desk
Regular upkeep of your standing desk ensures smooth operation and longevity. Proper care involves managing power connections and keeping the workspace clear.
Managing Power and Connectivity
Check your desk’s power cord weekly for wear or damage. Replace frayed cords immediately to prevent electrical issues. Secure loose connections to avoid power loss during height adjustments.
Keep cables organized using cord management systems. This prevents tangling and reduces strain on connections. Use zip ties or cable clips to bundle wires neatly.
Place surge protectors near your desk to safeguard against power surges. Unplug the desk during storms or extended periods of non-use. This protects internal components from electrical damage.
Consider using a battery backup for uninterrupted power. This allows you to lower the desk safely during outages.
Preventing and Clearing Obstructions
Inspect the area around your desk daily. Remove items that might interfere with movement. Look for objects on the floor, under the desk, or on nearby surfaces.
Clean desk surfaces and mechanisms regularly. Use a soft cloth to wipe down the desktop and frame. Remove dust and debris from moving parts to prevent jams.
| Maintenance Task | Frequency | Tools Needed |
|---|---|---|
| Cable check | Weekly | None |
| Area inspection | Daily | None |
| Surface cleaning | Monthly | Soft cloth |
Lubricate moving parts as recommended by the manufacturer. This keeps height adjustments smooth and quiet. Use only approved lubricants to avoid damaging components.
Test the desk’s full range of motion monthly. This helps identify issues early. If you notice unusual noises or resistance, consult the user manual or contact support.
Safety and Care for Electrical Components
Proper handling of electrical components is crucial for the longevity and safe operation of your Fully desk. Taking preventive measures can protect against potential hazards and extend the life of your equipment.
Safeguarding the Power Supply
Keep the power supply of your Fully desk away from liquids and moisture. Place it in a dry, well-ventilated area to prevent overheating. Regularly check the power cord for any signs of wear or damage. If you notice frayed wires or exposed insulation, replace the cord immediately.
Avoid overloading the power supply. Consult your desk’s manual for the maximum power rating. Don’t plug in additional devices that could exceed this limit. When not in use, turn off and unplug your desk to conserve energy and reduce electrical stress.
Clean the power supply occasionally with a dry cloth to remove dust buildup. This helps maintain optimal performance and prevents overheating.
Using a Surge Protector
A quality surge protector is essential for safeguarding your Fully desk from power spikes. Choose a surge protector with a high joule rating for better protection. Look for models with indicator lights that show when protection is active.
Plug your desk and related equipment into separate outlets on the surge protector. This distributes the electrical load more evenly. Replace your surge protector every few years, as their effectiveness decreases over time.
| Feature | Benefit |
|---|---|
| High joule rating | Better protection against power surges |
| Multiple outlets | Allows for proper distribution of electrical load |
| Indicator lights | Shows when protection is active |
During thunderstorms, unplug your desk from the surge protector as an extra precaution. This eliminates the risk of damage from lightning strikes.
Frequently Asked Questions
Resetting a Fully desk can resolve many common issues. These questions cover key troubleshooting steps for various problems you may encounter with your standing desk.
What is the process for performing a factory reset on a standing desk?
To factory reset a standing desk:
- Unplug the desk for 20 seconds
- Plug it back in
- Press the up and down buttons at the same time
- Hold until the desk lowers fully or beeps
- Release the buttons
- Press the down button until another beep
This reset process should restore default settings and resolve many issues.
What should be done when a Fully Jarvis desk is not functioning properly?
If your Fully Jarvis desk isn’t working:
- Check for obstructions under or above the desk
- Ensure all cables are securely connected
- Verify the desk hasn’t exceeded its weight limit
- Try unplugging for 30 seconds, then plugging back in
- Perform a factory reset if needed
Removing excess weight and clearing obstructions often fixes common problems.
What steps can be taken to resolve error codes such as 07 or 08 on a Fully desk?
To fix error codes on a Fully desk:
- Unplug the desk for 30 seconds
- Check all cable connections
- Remove any objects blocking desk movement
- Ensure weight is evenly distributed
- Perform a factory reset
- If issues persist, contact Fully support
Error codes often indicate obstructions or overloading.
How can a Jarvis desk that is stuck on reset be fixed?
If your Jarvis desk is stuck on reset:
- Unplug the power for 1 minute
- Plug it back in and wait 10 seconds
- Press and hold the down button for 30 seconds
- Release when you hear a click or see movement
- Let the desk fully reset before using
This extended reset often fixes desks stuck in reset mode.
What are the troubleshooting methods for a blinking reset light on a Fully desk?
For a blinking reset light:
- Unplug the desk for 2 minutes
- Check all cable connections
- Remove any items on or under the desk
- Plug the desk back in
- Perform a factory reset
- If the light continues blinking, contact support
A blinking light often indicates a problem that a reset can resolve.
How can I resolve an unresponsive up/down handset on a Fully standing desk?
To fix an unresponsive handset:
- Check the cable connection to the control box
- Unplug the desk for 30 seconds
- Plug it back in and wait 10 seconds
- Try a factory reset
- If still unresponsive, the handset may need replacement
Loose connections often cause handset issues.
| Issue | Primary Solution | Secondary Solution |
|---|---|---|
| Desk not working | Check for obstructions | Perform factory reset |
| Error codes | Unplug and reset | Contact support |
| Stuck on reset | Extended power cycle | Wait for full reset |
| Blinking light | Check connections | Factory reset |
| Unresponsive handset | Verify cable connection | Replace handset |
