Samsung DC68-03172B-03 Washing Machine: Troubleshooting Guide

Leslie Murray

Samsung Washer

The Samsung DC68-03172B washing machine relies on various parts to work well. One important part is the terminal block, which connects the machine’s wiring to the power cord. It’s important to keep washers working efficiently as the demand for effective home appliances grows. Even high-quality machines like Samsung washers may need maintenance or parts replaced over time due to wear and tear or functional issues.

If a washer shows signs of power disruptions or instability, it might have an issue with the terminal block. Proper installation and maintenance are vital, and may require some technical know-how and the right tools like a nut driver and a Phillips screwdriver. The Samsung DC68-03172B-03 washing machine is reliable, but it can still have problems. This guide addresses common issues and provides solutions to get your washer working again.

Samsung Washer DC68-03172B-03: Common Issues and Fixes

Error Codes

If your washer displays an error code, refer to the table below for possible causes and solutions.

Error CodePossible CauseSolution
DCUnbalanced load or door issueRedistribute the load evenly. Ensure the door is closed properly.
4EWater supply issueCheck water inlet hoses for kinks or blockages. Ensure faucets are turned on.
5EDraining issueClean the drain pump filter. Check the drain hose for clogs.
UEUnbalanced loadRedistribute the load evenly.
dEDoor issueEnsure the door is closed properly. Check for obstructions.
SudExcessive sudsUse high-efficiency (HE) detergent. Reduce the amount of detergent.
OEOverfilling issueCheck the water level sensor. Inspect the water inlet valve.
LEMotor issueCheck the motor for obstructions.
bEButton issuePress and hold the Power button for 5 seconds to reset.
CEMotor issueCheck the motor for obstructions.

If the error code persists, it’s advisable to consult a professional technician.

Other Common Issues

  • Washer won’t start: Check the power cord and outlet. Ensure the door is closed properly.
  • Washer won’t drain: Clean the drain pump filter. Check the drain hose for clogs.
  • Washer is leaking: Check the water inlet and drain hoses for leaks. Inspect the door seal for damage.
  • Washer is making unusual noises: Check for loose objects in the drum. Inspect the motor and pump for issues.

If you are unable to resolve the issue, it’s recommended to contact Samsung customer support or a qualified technician for assistance.

Key Takeaways

  • The DC68-03172B-03 is important for the operation of Samsung washing machines.
  • Terminal blocks are crucial for connecting an appliance’s wiring, ensuring a reliable power supply.
  • Regular maintenance and correct installation of parts like terminal blocks can prevent power issues.

Operational Guidance and How-To

The article section below provides essential instructions on using, maintaining, and troubleshooting the DC68-03172B-03 washer model. It aims to guide users through the basic operations and maintenance practices to ensure their appliance runs smoothly.

Starting the Wash Cycle

Start by ensuring that the washer is plugged into an electric power source. Open the lid, load your laundry, add detergent, and close the lid securely. Select the desired wash cycle and press the start button. Most washers, including this model, will have an indicator light or display to show that the wash cycle has begun.

Understanding Your Washer’s Functions

Users can familiarize themselves with the various cycles and settings through the user manual or control panel tips. Samsung washers often feature a range of wash cycles from delicate to heavy-duty. The washing machine may also have extra functions like a delayed start or a spin cycle enhancement.

Maintenance and Care

Routine maintenance extends the unit’s life and performance. Clean the filter regularly, as a clogged filter can impair washing quality and drainage. Samsung typically places filters at the front of their washers—turn off the machine and locate the filter access door to clean it. Inspecting hoses and connections can prevent leaks and other water-related issues.

Troubleshooting Common Issues

When the washer displays an error code or exhibits issues like an unbalanced load, refer to the user manual for specific codes and solutions. For unbalanced loads, redistribute the items within the drum evenly. If the problem persists, the suspension rods may need a check. For assistance, one can refer to how-to videos or professional services if the issue extends beyond simple fixes.

Components and Replacement Procedures

When working on a Samsung washer, specifically model DC68-03172B-03, it’s important to find the correct replacement parts and understand the procedures involved in replacing key components. Following the right steps can lead to a smoother repair process.

Identifying Model and Part Numbers

Model number verification is critical to ensure the correct parts are sourced for repairs. The model number for Samsung washers is usually found on the back of the machine or inside the door. Once you have the model number, finding replacement parts, such as filters, drain hoses, or a control board, is much simpler. Reliable sources include appliance parts websites, where you can input the model number to pull up a list of compatible components.

Replacing Key Washer Components

To replace significant parts, such as the control board or suspension rods, ensure you have the replacement specific to model DC68-03172B-03. Power off the washer and disconnect it from the water supply before starting. For instance, to install new suspension rods, remove the washer’s top panel by releasing the locking pins, then swap out the old rods for the new ones, making sure they click securely into place.

  • Filter replacement:
    • Locate the filter cover at the front of the washer.
    • Twist the filter cover counterclockwise and pull it out.
  • Control board replacement:
    • Open the top panel by pressing down on the lever to release it.
    • Carefully disconnect and remove the old control board and install the new one, ensuring all connections are secure.

Clearing the Drain System

Regular maintenance of the drain system is necessary for optimal water flow and to prevent blockages by debris. To clear the system:

  • Locate the drain hose at the back of the washer.
  • Remove the hose by squeezing the clamp that holds it in place.
  • Check the hose and the area where it connects to the washer for debris. Clean out any visible blockages with a small brush or by flushing water through the hose.

Always follow manufacturer guidelines and use caution when dealing with electrical components and water connections. If there is uncertainty at any stage, consult a professional.

Frequently Asked Questions

When you have specific questions about your Samsung washer model DC68-03172B-03, clear and direct answers can make maintenance much smoother. This section addresses common inquiries to help you manage your appliance effectively.

How to install suspension rods in a Samsung washer?

To install new suspension rods, disconnect the washer from power and water supplies. Remove the top panel and the front or side of the machine as needed to access the suspension rods. Carefully detach the old rods, replace them with new ones, and reassemble the washer parts in reverse order.

Where can I find the user manual for my Samsung washing machine?

You can download the user manual for your Samsung washing machine from the manufacturer’s website. Enter the model number, DC68-03172B-03, in the search field, and you will find the relevant documents for your model.

What replacement parts are compatible with my washing machine model?

For your model DC68-03172B-03, compatible parts include screws, nuts, and the terminal block found in the kit. Ensure you purchase genuine or manufacturer-approved parts for compatibility and reliability.

How to locate and clean the filter in a Samsung washer?

Find the filter at the bottom front of the washer behind a small door or panel. Open the cover, remove the filter, and gently rinse it under running water to remove any debris. Check the filter housing for residue, clean it if necessary, and replace the filter securely.

What steps should I follow for troubleshooting my Samsung washing machine?

Start by checking the power supply and water connections. Review the error codes displayed on the washer’s control panel, which can guide you to specific issues. Consult the user manual for troubleshooting steps tailored to your model, or contact customer support for assistance.

Are there any common error codes I should be aware of for a Samsung top-load washer?

Yes, common error codes for Samsung top-load washers include ‘dE’ for door errors, ‘UE’ for unbalanced loads, and ‘4E’ for water supply issues. Refer to your user manual for a complete list of error codes and troubleshooting tips for your specific model.