The RIG 800 gaming headset offers wireless freedom and high-quality audio. But like any tech, it can face issues. You can solve most RIG 800 problems with a few simple steps.
Troubleshooting your RIG 800 headset starts with checking the basics. Is it charged? Are all connections secure? Sometimes the fix is as easy as turning it off and on again. For more complex issues, you might need to update firmware or adjust settings on your gaming device.
The RIG 800 series user manual is a helpful resource for specific troubleshooting steps. It covers setup, charging, and common issues for different models like the RIG 800HX and RIG 800HS. Let’s look at some quick fixes for common RIG 800 problems:
| Problem | Quick Fix |
|---|---|
| No sound | Check volume, reconnect wireless |
| Mic not working | Ensure it’s not muted, reposition |
| Poor battery life | Fully charge, check for updates |
| Connectivity issues | Re-pair with device, update firmware |
Troubleshooting and Setting Up Your Rig 800 Gaming Headset
The Rig 800 series offers wireless freedom and immersive audio for an enhanced gaming experience. But like any gaming headset, you might encounter occasional setup or connectivity issues. Here’s a troubleshooting guide to help you get the most out of your Rig 800:
1. Pairing Issues
- Check Compatibility: Ensure your Rig 800 model is compatible with your gaming platform (Xbox, PlayStation, or PC).
- Wireless Base Station: Make sure the wireless base station is properly connected to your console or PC and powered on.
- Pairing Mode: Put the headset into pairing mode by following the instructions in the user manual. The process usually involves holding a button on the headset or base station.
- Distance and Interference: Keep the headset within range of the base station and minimize interference from other wireless devices.
2. Sound Issues
- Volume Level: Check the volume level on both the headset and your gaming platform/PC.
- Mute Settings: Ensure the headset is not muted.
- Game/Chat Balance: Adjust the game/chat balance control on the headset to find the right mix.
- Audio Format: For PC users, check your audio settings and select the appropriate audio format for your Rig 800 model.
3. Microphone Issues
- Microphone Boom Position: Make sure the microphone boom is positioned correctly in front of your mouth.
- Mute Settings: Ensure the microphone is not muted.
- Microphone Sensitivity: Adjust the microphone sensitivity in your gaming platform/PC settings.
- Check Connections: For wired models, ensure the microphone cable is securely connected.
4. Battery Issues
- Charging: Make sure the headset is properly seated on the charging base or connected to the charging cable.
- Battery Life: The battery life varies depending on usage. Refer to the user manual for estimated battery life.
- Power Saving: Enable power-saving features to extend battery life when not in use.
5. Other Issues
- Firmware Updates: Check the Rig website for firmware updates for your headset model.
- Resetting the Headset: Consult the user manual for instructions on how to reset the headset to its default settings.
- Dolby Atmos: If you’re using Dolby Atmos, make sure it’s enabled in both your gaming platform/PC settings and the Dolby Access app.
Table of Troubleshooting Steps
| Issue | Possible Causes | Solutions |
|---|---|---|
| Pairing Issues | Compatibility, base station, pairing mode | Check compatibility, connect base station, enter pairing mode |
| Sound Issues | Volume, mute, game/chat balance | Adjust volume, unmute, adjust balance |
| Microphone Issues | Boom position, mute, sensitivity | Position boom, unmute, adjust sensitivity |
| Battery Issues | Charging, battery life | Charge headset, check battery life, enable power saving |
Setting Up Your Rig 800 Headset
- Connect the Base Station: Connect the wireless base station to your console or PC using the provided cables.
- Charge the Headset: Place the headset on the charging base or connect it to the charging cable.
- Pair the Headset: Put the headset into pairing mode and follow the instructions in the user manual to pair it with the base station.
- Adjust Settings: Adjust the volume, game/chat balance, and other settings on the headset and your gaming platform/PC.
- Test the Headset: Test the headset with a game or other audio source to ensure it’s working correctly.
For detailed instructions and troubleshooting tips specific to your Rig 800 model, refer to the user manual or visit the Rig website.
Getting Started With Your RIG 800
The RIG 800 wireless gaming headset offers easy setup and long-lasting comfort. Follow these steps to start using your new headset quickly.
Unboxing and Initial Setup
Open the box and locate the following items:
- RIG 800 headset
- Wireless transmitter
- USB charging cable
- User manual
Connect the wireless transmitter to your gaming device:
- Xbox: Plug into any USB port
- PS4: Use the optical audio port and USB port
- PC: Connect to a USB port
Turn on the headset by pressing the power button. The LED will blink to indicate pairing mode. Your RIG 800 should connect automatically within a few seconds.
Adjust the headband for a comfortable fit. The earcups rotate and the headband expands to suit different head sizes.
Charging Your Headset
Before first use, charge your RIG 800 fully:
- Plug the USB cable into the headset’s charging port
- Connect the other end to a powered USB port
- The LED turns red while charging
- Wait until the LED turns green (about 3 hours)
A full charge provides up to 24 hours of audio playback time. To check battery level, press the power button briefly. The LED color indicates remaining charge:
| LED Color | Battery Level |
|---|---|
| Green | 50-100% |
| Yellow | 20-50% |
| Red | Less than 20% |
Charge your headset when not in use to ensure it’s ready for your next gaming session.
Optimizing Audio Performance
Proper configuration and fit of your RIG 800 headset are crucial for the best audio experience. These adjustments can significantly enhance sound quality and comfort during extended gaming sessions.
Adjusting Audio Output and Settings
To optimize your RIG 800’s audio output, start by fine-tuning the microphone settings. This ensures clear voice transmission and reduces background noise. Access your device’s audio settings and select “Digital Out (Optical)” for optimal sound quality.
Adjust the EQ settings on your headset to match your preferences. The RIG 800 offers multiple EQ presets to enhance different audio aspects. Experiment with these to find the perfect balance for your games or media.
For an immersive experience, enable Dolby Atmos if your device supports it. This creates a 3D soundscape, improving directional audio cues in games.
| Setting | Recommendation |
|---|---|
| Audio Output | Digital Out (Optical) |
| EQ Preset | Game-specific or personal preference |
| Dolby Atmos | Enabled (if supported) |
Achieving the Best Fit and Comfort
The RIG 800’s circumaural ear coupling provides a comfortable fit around your ears. Adjust the headband for a secure but not too tight fit. This prevents sound leakage and improves bass response.
Position the ear cups to fully cover your ears. This creates a seal that enhances noise isolation and improves overall sound quality. If you wear glasses, slightly adjust the fit to prevent pressure points.
For long gaming sessions, take short breaks to prevent ear fatigue. This helps maintain comfort and allows you to appreciate the audio quality throughout your playtime.
Troubleshooting Common Issues
The RIG 800 wireless gaming headset may encounter connectivity problems and audio glitches. These issues can often be resolved through simple steps and adjustments.
Addressing Connectivity Problems
If your RIG 800 headset isn’t connecting properly, start by checking the RF connectivity. Ensure the wireless transmitter is plugged in securely to your gaming console or PC. Try moving closer to the transmitter to rule out range issues.
Restarting your device can help. Power off your console or computer, unplug the transmitter, wait 30 seconds, then reconnect everything. If problems persist, try resetting the headset by holding the power button for 15 seconds.
Check for firmware updates through the MyNacon website. Updated firmware can fix known connectivity bugs.
Resolving Audio and Microphone Glitches
For audio issues, first adjust the volume using the headset controls. Check your device’s audio settings to ensure the RIG 800 is selected as the output device.
If others can’t hear you, check the microphone settings. Make sure the mic isn’t muted and adjust its sensitivity if needed. The boom microphone should be positioned close to your mouth for optimal pickup.
To reduce background noise, enable noise cancelling features if available. If you hear static or feedback, try adjusting the wireless channel on the transmitter.
| Issue | Quick Fix |
|---|---|
| No audio | Check volume, device audio settings |
| Mic not working | Unmute, adjust sensitivity |
| Static/interference | Change wireless channel |
| Connection drops | Move closer to transmitter |
Advanced Configuration for Optimal Use
Customizing your RIG 800 headset can enhance your gaming experience across different platforms. Start by adjusting the headband to three sizes (small, medium, large) for the best fit.
For PS4 users, navigate to Settings > Sound and Screen > Audio Output Settings. Select Digital Out (Optical) for optimal sound quality. Then go to Settings > Devices > Audio Devices > Output Devices and choose Plantronics RIG800XX.
Xbox One setup requires connecting the adapter to your system. Ensure the latest firmware is installed for best performance.
PC gamers should check for driver updates regularly to maintain peak functionality. Adjust in-game audio settings to match your RIG 800’s capabilities.
Volume control is crucial for immersive gameplay. Use the following table for quick reference:
| Control | Function |
|---|---|
| Main dial | Overall volume |
| Game/chat balance | Adjust mix |
| Mic monitoring | Toggle on/off |
Experiment with EQ presets to find the ideal sound profile for different game genres. FPS games benefit from bass boost while RPGs often sound best with a balanced setting.
Remember to charge your headset regularly. A full charge provides up to 24 hours of wireless gaming.
Frequently Asked Questions
RIG 800 headset users often encounter common issues. These can be solved through simple troubleshooting steps. Let’s address some frequent questions to help you resolve problems quickly.
How can I reset my RIG 800 headset?
To reset your RIG 800 headset, press and hold the power button for 15 seconds. Release the button when the LED light flashes. This action clears temporary glitches and restores default settings.
What steps are needed to update the firmware on a RIG 800 headset?
Updating your RIG 800 firmware requires the Plantronics Hub software. Install it on your computer, connect your headset, and follow the on-screen prompts. The software will check for and install any available updates.
How can I determine if my RIG 800 headset is properly charging?
Check the LED indicator on your RIG 800 headset. A solid red light means it’s charging. When fully charged, the light turns off. If you see no light, ensure the USB cable is securely connected.
What is the function of the button located on the bottom of the RIG 800 headset?
The button on the bottom of the RIG 800 headset controls various functions. It can mute/unmute the microphone, adjust game/chat balance, and cycle through EQ presets. Refer to your user manual for specific button combinations.
What methods are available to fix the microphone issues on a RIG 800 headset?
To fix microphone issues, first ensure it’s not muted. Check connections if using a wired setup. For wireless models, try re-pairing the headset with your device. If problems persist, update the firmware or perform a reset.
How can I increase the microphone volume on my RIG 800 headset?
Adjust microphone volume in your device’s sound settings. On PC, right-click the speaker icon and select “Open Sound settings”. On consoles, navigate to audio settings in the system menu. Some RIG 800 models also have an inline volume control on the microphone boom.
| Issue | Quick Fix |
|---|---|
| Low battery | Charge for at least 30 minutes |
| No sound | Check audio output settings |
| Mic not working | Ensure it’s not muted |
| Connectivity issues | Re-pair with your device |
| Uncomfortable fit | Adjust headband and ear cups |
